Multilingual RL environments and agentic evaluation.

What the published benchmarks show.

Recent research benchmarks show substantial performance gaps on realistic, multi-step professional work. They also show why evaluating these tasks can require more than a single pass/fail score at the end.

TheAgentCompany evaluates agents in a simulated workplace across software engineering, project management, data science, HR, finance and administration. The strongest agent reported in the published study completed 30% of tasks autonomously.

HANDBOOK.md evaluates agents on professional workflows governed by long operating procedures across finance, medical billing, insurance, logistics and HR. The strongest reported configuration passed 36.2% of trials under strict grading; most frontier configurations remained below 25%.

HANDBOOK.md uses 824 programmatic rubric criteria to check required and prohibited actions across its 65 tasks. TheAgentCompany similarly evaluates task outcomes against intermediate checkpoints. These benchmarks illustrate why long-horizon evaluation can benefit from criterion-level scoring rather than relying only on binary task completion.

Results are not directly comparable across benchmarks; tasks, models, agent scaffolds and scoring methods differ. Sources: Xu et al., TheAgentCompany: Benchmarking LLM Agents on Consequential Real World Tasks, NeurIPS 2025; Panavas et al., HANDBOOK.md: Are Agents Ready for Real-World Enterprise Tasks?, 2026.

A translated task is not
a native multilingual task.

Translation can carry over the language of a task. It does not by itself recreate jurisdiction-specific workflows, systems, sources or regulations. When those elements matter to the work being evaluated, they have to be represented in the environment.

English task, English rubric

Evaluates performance on the original task and workflow.

No evidence yet about other languages or jurisdictions

English task, translated

The language changes, but the underlying workflow may not. Filing formats, approval chains, authoritative sources and accepted documents can differ across jurisdictions.

Tests multilingual performance on the original workflow

Authored for the target language and jurisdiction

Domain experts define the professional workflow, including the evidence, rules and actions that matter for successful completion.

Tests performance in the target workflow

  • What has to stay aligned
  • The task, evidence and scoring criteria have to describe the same workflow. If localization changes the documents, rules or expected actions without updating the evaluation criteria, a model can be rewarded for behavior that would not be correct in the target setting.
  • Why locale counts are not enough
  • Supporting a language does not by itself establish coverage of the professional workflow. Jurisdiction-specific rules, documents, systems and practices may also need to be represented in the environment and its evaluation criteria.

Building the environment is only half the evaluation problem.

Connector counts, task counts, personas and harness design tell you what an agent can interact with. An equally important question is what constitutes success: which outcomes, actions and intermediate states are scored, and on what basis.

A single right-or-wrong score at the end of a thirty-step workflow doesn’t tell you whether the agent missed a required source, made a bad call midway, took an invalid action, reached the right answer for the wrong reason, or hit an artifact of the environment that was never a real failure. Distinguishing those cases requires evaluation criteria that reflect how the work is actually done.

Answer

Did the agent reach the decision a qualified professional would defend?

Resulting state

Do the records, documents and workflow reflect what the agent claims it did?

Policy compliance

Did it respect permissions, approval gates and prohibited actions?

Path taken

Did it gather the required evidence and take the necessary actions in a way that holds up to review?

Everything needed
to run it yourself.

Task design

Multi-step tasks designed to test consequential capabilities, tiered by difficulty.

Environment and harness

Tool surfaces, state, episode reset and action logging.

Rubrics, verifier, and scoring logic

Expert-defined criteria for full, partial and failed task completion, backed by deterministic checks and partial credit where the task supports meaningful intermediate success.

Model trajectories

Full step-by-step runs with criterion-level scoring attached.

Baseline reporting

Performance on selected models, with the model, setup and scoring methodology documented.

Five full tasks, containerized, running on your side

Every vendor tells you what is in the environment. Ask where the material came from.

Four sources, ordered by authenticity. Environment data can come from several sources, often in combination. The right mix depends on the target workflow, access constraints, privacy requirements and evaluation goal. Whatever the source, the task and scoring criteria still need to reflect the professional workflow being evaluated.

Real third-party company data

Existing organizational data can provide realistic structure and complexity, but are difficult to source and can introduce privacy, licensing, custody and governance constraints.

Customer-supplied workflow data

The customer’s own records, documents, and workflows can provide high relevance to the intended deployment, subject to access, privacy and governance requirements.

Expert-constructed environments

WHAT WE USE FOR MULTILINGUAL WORK

We build realistic cases and environments around workflows defined and validated with domain experts, using representative schemas, document formats, constraints and operational logic. The records can be constructed while the task structure and evaluation criteria remain grounded in professional practice.

Synthetic generation

Synthetic data can efficiently create controlled variation, edge cases, and scale. Its value depends on how generation is constrained and how the resulting tasks and evaluation criteria are validated.

Three buyers,
three shapes of the same problem.

Translation can carry over the language of a task. It does not by itself recreate jurisdiction-specific workflows, systems, sources or regulations. When those elements matter to the work being evaluated, they have to be represented in the environment.

Frontier labs

Building environments and evaluation data to train and measure agents on complex professional workflows.

Enterprises

Testing agents against realistic versions of the business workflows they are expected to handle, with domain experts defining what successful performance looks like.

Sovereign and multilingual builders

Building and evaluating agents for languages, jurisdictions and workflows that remain underrepresented in public benchmarks.

Thin and switchable,
not trivial.

155+

8

14

SLA

Nobody should get less out of AI because of the language they were born speaking. 
That starts with measuring whether it works there.